Cancellation policy

Some items in our store may be offered as a subscription, pre-order, or try-before-you-buy. This cancellation policy explains how you can change or cancel these types of purchases.
Subscriptions
When you purchase a subscription, you will receive repeat deliveries based on the subscription length and frequency you select.
Your payment details are stored securely and you will be charged for each delivery, unless you choose to pay in advance.
Some subscriptions may renew automatically at the end of their term. If you do not want to renew a subscription, you can cancel it.
If you would like to cancel or modify your subscription, you can do so at any time. Order confirmation emails contain links to your order, from where you can manage your subscription.
See our refund policy for more information on returns and refunds.
Pre-orders
When you purchase a pre-order, you are purchasing a product that is out of stock or will soon be available, but is not yet in inventory. We may not charge any payment, or may charge a partial deposit at checkout, store your payment method, and then charge the full or remaining balance at a later date.
You can cancel a partially paid pre-order that has not yet been prepared. If the order has already been prepared, it cannot be cancelled, but you can request a full or partial refund. See our refund policy for more information on returns and refunds.